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Error: Transfers and Withdrawals Prohibited Within 48 Hours After Security Settings Are Modified

Error: Transfers and Withdrawals Prohibited Within 48 Hours After Security Settings Are Modified

Understanding the Error



When you receive the error message "Transfers and withdrawals are prohibited within 48 hours after the security settings are modified," it means that you have recently changed one or more of your account’s security settings. As a precautionary measure, Fokawa temporarily restricts transfers and withdrawals for 48 hours to ensure the security of your account.

Why This Happens



Fokawa implements this security feature to protect your account from unauthorized access and potential fraudulent activities. If someone gains access to your account and changes security settings, this 48-hour lock provides an additional layer of security, giving you time to notice and address any suspicious activities.

What to Do



If you encounter this error, you need to wait until the 48-hour period has passed before you can resume transfers and withdrawals. Here are some steps you can take during this time:

Review Recent Security Changes
- Check which security settings were modified (e.g., password change, enabling/disabling two-factor authentication).

Ensure Account Security
- Verify that you made these changes and that your account has not been compromised.
- If you suspect any unauthorized access, immediately change your password and review your account’s security settings.

Enable Additional Security Measures
- Consider enabling two-factor authentication if you haven’t already.
- Regularly update your security settings to maintain a high level of protection.

How to Avoid This Issue



To avoid being caught off guard by this restriction, plan your security changes carefully:

- Notify Support if Necessary: If you need to make significant security changes, inform Fokawa support in advance, especially if you anticipate needing to make transfers or withdrawals soon after.
- Plan Ahead: Make security changes well before any planned withdrawals or transfers.

Need Further Assistance?



If you have any questions or need further assistance regarding this error, please contact our live chat support for help.

Updated on: 28/06/2024

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