How do I delete my Fokawa account?

How to Delete Your Fokawa Account

If you wish to delete your Fokawa account, follow these steps:

Log In: Sign in to your Fokawa account.

Navigate to Account Settings: Go to the "Account" or "Profile" section of the Fokawa platform.

Find the Account Deletion Option:
- Look for an option labeled "Delete Account," "Close Account," or similar within the account settings.

Submit a Deletion Request:
- Click on the account deletion option.
- Follow the prompts to confirm your request. You may be asked to provide a reason for deletion and to confirm your identity.

Verify Your Identity:
- Fokawa may require you to complete a verification step to ensure the request is legitimate. This might include entering a verification code sent to your email or phone number.

Confirm Deletion:
- After verifying your identity, confirm the deletion request.
- Read any information provided about the consequences of deleting your account, such as loss of access to funds and trading history.

Contact Customer Support (if necessary):
- If you cannot find the option to delete your account in the settings, you may need to contact Fokawa customer support.
- Email support@fokawa.com with the subject line "Account Deletion Request."
- Provide your account details and the reason for your request.

Withdrawal of Funds:
- Before deleting your account, ensure you withdraw all your funds to an external wallet or bank account. Deleting your account might result in the loss of any remaining funds.

Final Confirmation:
- Once the deletion process is complete, you will receive a confirmation email from Fokawa.

By following these steps, you can securely delete your Fokawa account. Ensure that all your funds are withdrawn and that you understand the implications of account deletion before proceeding.

Updated on: 19/06/2024