How to Retrieve Crypto Deposit with Wrong or Missing Tag/Memo?

Depositing crypto with a wrong or missing tag/memo can result in a lost transaction. Here’s how to retrieve it:

1. Identify the Missing Tag/Memo:Confirm the missing or incorrect tag/memo details.
2. Confirm the missing or incorrect tag/memo details.
3. Contact Fokawa Support:Provide the transaction ID, amount, currency, and correct tag/memo details to Fokawa support.
4. Provide the transaction ID, amount, currency, and correct tag/memo details to Fokawa support.
5. Follow Recovery Process:Support will guide you through the recovery process, which may involve additional verification steps.
6. Support will guide you through the recovery process, which may involve additional verification steps.
7. Wait for Resolution:The recovery process can take time. Be patient and follow up if necessary.
8. The recovery process can take time. Be patient and follow up if necessary.

Updated on: 19/06/2024