Why Can’t I Receive Emails from Fokawa?
If you're not receiving emails from Fokawa, it could be due to several reasons such as spam filters, incorrect email settings, or issues with your email provider. Here are steps to troubleshoot and resolve this issue:
Check Your Spam/Junk Folder: Sometimes, legitimate emails can end up in your spam or junk folder. Check these folders and mark Fokawa emails as 'Not Spam' if found.
Whitelist Fokawa Emails: Add Fokawa’s email addresses to your email whitelist or contacts to ensure they are not blocked by your email provider. Detailed steps on how to whitelist Fokawa emails are provided below.
Check Email Settings: Ensure that your email account is set up correctly and that you haven’t blocked Fokawa’s email domain.
Update Your Email Address: Ensure your registered email address on Fokawa is correct. You can update it in your account settings if needed.
Contact Your Email Provider: If the problem persists, contact your email provider to check if they are blocking Fokawa emails.
Check Your Spam/Junk Folder: Sometimes, legitimate emails can end up in your spam or junk folder. Check these folders and mark Fokawa emails as 'Not Spam' if found.
Whitelist Fokawa Emails: Add Fokawa’s email addresses to your email whitelist or contacts to ensure they are not blocked by your email provider. Detailed steps on how to whitelist Fokawa emails are provided below.
Check Email Settings: Ensure that your email account is set up correctly and that you haven’t blocked Fokawa’s email domain.
Update Your Email Address: Ensure your registered email address on Fokawa is correct. You can update it in your account settings if needed.
Contact Your Email Provider: If the problem persists, contact your email provider to check if they are blocking Fokawa emails.
Updated on: 19/06/2024
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