Why Hasn’t My Deposit Been Credited?
If your deposit hasn’t been credited to your Fokawa account, it could be due to network congestion or incorrect deposit details. Here’s how to troubleshoot:
Confirm Transaction Status:Check the transaction status on the blockchain explorer. Ensure it is confirmed and has enough confirmations according to Fokawa’s requirements.
Check the transaction status on the blockchain explorer. Ensure it is confirmed and has enough confirmations according to Fokawa’s requirements.
Verify Deposit Address:Ensure that the deposit was sent to the correct address provided by Fokawa.
Ensure that the deposit was sent to the correct address provided by Fokawa.
Check for Tags/Memos:For certain cryptocurrencies like XRP or XLM, a tag or memo is required. Make sure these were included in the transaction.
For certain cryptocurrencies like XRP or XLM, a tag or memo is required. Make sure these were included in the transaction.
Wait for Network Confirmations:Some cryptocurrencies require multiple confirmations before the deposit is credited. Be patient and check Fokawa’s confirmation requirements.
Some cryptocurrencies require multiple confirmations before the deposit is credited. Be patient and check Fokawa’s confirmation requirements.
Contact Fokawa Support:If your deposit is still missing, contact Fokawa support with your transaction ID (TxID) and other relevant details.
If your deposit is still missing, contact Fokawa support with your transaction ID (TxID) and other relevant details.
Confirm Transaction Status:Check the transaction status on the blockchain explorer. Ensure it is confirmed and has enough confirmations according to Fokawa’s requirements.
Check the transaction status on the blockchain explorer. Ensure it is confirmed and has enough confirmations according to Fokawa’s requirements.
Verify Deposit Address:Ensure that the deposit was sent to the correct address provided by Fokawa.
Ensure that the deposit was sent to the correct address provided by Fokawa.
Check for Tags/Memos:For certain cryptocurrencies like XRP or XLM, a tag or memo is required. Make sure these were included in the transaction.
For certain cryptocurrencies like XRP or XLM, a tag or memo is required. Make sure these were included in the transaction.
Wait for Network Confirmations:Some cryptocurrencies require multiple confirmations before the deposit is credited. Be patient and check Fokawa’s confirmation requirements.
Some cryptocurrencies require multiple confirmations before the deposit is credited. Be patient and check Fokawa’s confirmation requirements.
Contact Fokawa Support:If your deposit is still missing, contact Fokawa support with your transaction ID (TxID) and other relevant details.
If your deposit is still missing, contact Fokawa support with your transaction ID (TxID) and other relevant details.
Updated on: 19/06/2024
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