Why Hasn’t My Withdrawal Arrived?

If your withdrawal hasn’t arrived, follow these steps to resolve the issue:

Check Withdrawal Status:Log in to your Fokawa account and check the status of your withdrawal in the 'Transaction History'.
Log in to your Fokawa account and check the status of your withdrawal in the 'Transaction History'.
Verify Withdrawal Address:Ensure the withdrawal address is correct. An incorrect address can result in lost funds.
Ensure the withdrawal address is correct. An incorrect address can result in lost funds.
Network Confirmation:Withdrawals require network confirmations. Check the blockchain explorer for the status of your transaction.
Withdrawals require network confirmations. Check the blockchain explorer for the status of your transaction.
Check Destination Platform:If withdrawing to another exchange, confirm that the destination platform has credited your account.
If withdrawing to another exchange, confirm that the destination platform has credited your account.
Contact Support:If the issue persists, contact Fokawa support with your transaction details and TxID.
If the issue persists, contact Fokawa support with your transaction details and TxID.

Updated on: 19/06/2024