Why Hasn’t My Withdrawal Arrived?
If your withdrawal hasn’t arrived, follow these steps to resolve the issue:
- Check Withdrawal Status:Log in to your Fokawa account and check the status of your withdrawal in the 'Transaction History'.
- Log in to your Fokawa account and check the status of your withdrawal in the 'Transaction History'.
- Verify Withdrawal Address:Ensure the withdrawal address is correct. An incorrect address can result in lost funds.
- Ensure the withdrawal address is correct. An incorrect address can result in lost funds.
- Network Confirmation:Withdrawals require network confirmations. Check the blockchain explorer for the status of your transaction.
- Withdrawals require network confirmations. Check the blockchain explorer for the status of your transaction.
- Check Destination Platform:If withdrawing to another exchange, confirm that the destination platform has credited your account.
- If withdrawing to another exchange, confirm that the destination platform has credited your account.
- Contact Support:If the issue persists, contact Fokawa support with your transaction details and TxID.
- If the issue persists, contact Fokawa support with your transaction details and TxID.
Updated on: 19/06/2024
Thank you!