Articles on: Security

How do I report a security issue?

To report a security issue on Fokawa, follow these steps:

Email Support: Send an email to support@fokawa.com with the subject line "Security Issue Report."

Provide Detailed Information: In your email, include detailed information about the security issue. This should cover:
- A clear description of the issue.
- Steps to reproduce the issue.
- Any screenshots or evidence that support your report.
- Your account details, if relevant.

Urgency and Impact: Explain the urgency and potential impact of the security issue. This helps the support team prioritize and address the issue promptly.

Follow Up: After sending the email, you can follow up if you don't receive a response within a reasonable timeframe.

By reporting security issues promptly and with detailed information, you help Fokawa maintain a secure platform for all users.

Updated on: 19/06/2024

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