Articles on: Security

How do I report a security issue?

To report a security issue on Fokawa, follow these steps:


  1. Email Support: Send an email to support@fokawa.com with the subject line "Security Issue Report."


  1. Provide Detailed Information: In your email, include detailed information about the security issue. This should cover:
  • A clear description of the issue.
  • Steps to reproduce the issue.
  • Any screenshots or evidence that support your report.
  • Your account details, if relevant.


  1. Urgency and Impact: Explain the urgency and potential impact of the security issue. This helps the support team prioritize and address the issue promptly.


  1. Follow Up: After sending the email, you can follow up if you don't receive a response within a reasonable timeframe.


By reporting security issues promptly and with detailed information, you help Fokawa maintain a secure platform for all users.

Updated on: 19/06/2024

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